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Customer Care Representative

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Date: Nov 17, 2020

Location: Beograd, RS, 11070

Company: PPF Telecom

Your responsibilities:

  • Communication with clients through multiple channels – voice, written, digital in Contact center via live phone, chat, social network, email providing help and support for all their requests Mobi Banka related
  • Polite and professional approach in communication
  • Presenting and creating interests for competitive and unique Mobi Banka's offer through all channels of communication
  • Providing best customer experience in every contact
  • Informing team leader about customer feedback and comments related to bank's offer in order to improve sales processes and procedures


For the good start, you will need:

  • Minimum high school degree
  • Excellent verbal and written capabilities
  • Fluency in English (spoken and written)


You will enjoy:

  • Work in a dynamic environment
  • Great benefits
  • Competitive conditions
  • Ability to grow and thrive through the company