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Date:  27-Nov-2021
Company:  Telenor Bulgaria

Sofia, BG

Business Support Systems Expert

There’s never been a better time to join the world of telecommunications. In Telenor Bulgaria you will grow. Innovate. Discover. And make amazing every day. Join us in bringing the future today.


Role Overview:

Perform a leading role in business analysis, configuration, development, integration UAT planning of the Company’s Business Support Systems and related services/ infrastructure.


Main responsibilities:

  • Business analysis, configuration, support for UAT, planning and management of Company’s Business Support Systems
  • Participate in development of functional specification documentation of new Business Support Systems
  • Coordination role for implementation of additional software, hardware, new services and modification/ upgrades of existing ones. BSS capacity and license planning
  • Follow up the existing and take active role in building new processes and procedures; participate in development, establishment and documentation of internal procedures, rules, and requirements aiming to ensure smooth operation, effectiveness and accuracy of the Business Support Systems and related services/ infrastructure
  • Participate in planning and implementation of long-term strategic initiatives in order to ensure integration of current and future technologies
  • Develop solutions to complex problems and work together with the system designers aiming at integrating these solutions with the current systems
  • Participate in integration of third-party systems/ applications to Company Business Support Systems
  • Ensure the accuracy of newly implemented solutions, applications or features in the Business Support Systems




  • University degree in Computer Science/ Telecommunications or similar
  • At least 3-years’ experience working in Technology Area (Billing/ IT/ Engineering/ Operations) for a telecom operator
  • Knowledge in the area of customer-oriented applications and processes
  • View on technology trends and architectural approach
  • Strong planning and organizational skills
  • Project management skills
  • Very good communication and interpersonal skills
  • Very good command of English



Our offer:

  • Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
  • Annual bonus based on your personal performance
  • Preferential prices for mobile devices and accessories
  • Unlimited mobile services and mobile internet
  • Flexible working hours
  • Monthly food and gift vouchers
  • Transportation allowance
  • Additional health insurance



Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality and in compliance with applicable law regarding personal data protections.

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