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Date:  03-Sep-2021
Company:  Telenor Bulgaria

Sofia, BG

UX Designer

There’s never been a better time to join the world of telecommunications. In Telenor Bulgaria you will grow. Innovate. Discover. And make amazing every day. Join us in bringing the future today.


Role Overview:

The Digital Sales and Marketing team is connecting customers with Telenor’s products & services within the digital world. The team is responsible for planning, designing, implementing and maintaining the customer journey and experience across the digital ecosystem.


Currently we are looking for a UX Designer for the Digital Customer Experience team who will be part of the exciting journey of the further development of our digital channels. You would be responsible for creating and constantly improving easy and intuitive interaction flows for customers in Telenor’s digital channels.


Main responsibilities: 

  • Translate concepts or requirements provided by product management into interaction flows and ultimately transform them into intuitive, functional and appealing user interfaces.
  • Develop new approaches to complex interface and UX problems and translate those into prototypes and design specifications.
  • Work independently on complex sets of features, collaborate with product management and developers to arrive at optimal solutions, and coordinate across teams to create a holistic user experience.
  • Participate in planning, design & development phases as part of the team.
  • Ensure the best possible performance, quality and responsiveness of web and mobile applications.
  • Collaborate with the rest of the team to design and launch new features.
  • Collaborate with back-end developers and web designers to improve usability.
  • Ensure the technical feasibility of UI designs.
  • Create visual designs, including for key visuals, banners, and call to action elements, with thoughtful use of typography, color, and composition. Use appropriate iconography and/or illustrations to enhance a design.
  • Keep up to date with industry developments and applicable design requirements.



  • Experience in creating, iterating and validating style guides, process flows, storyboards, low- and high-fidelity wireframes and prototypes.
  • Understands and applies the visual design and technical requirements for application and website UI. Easily switches between web and mobile requirements and between Android and iOS.
  • Knows and applies in practice the design development process. Keeps user experience in focus when designing attractive and consistent user journeys.
  • Knowledge of relevant software tools in the UI design/wireframing domain (Adobe, Figma, InVision, and others).
  • Organized, self-directed, efficient and able to manage multiple tasks in a timely manner. 
  • Strong attention to detail.
  • Excellent written Bulgarian and English.
  • Strong communication and presentation skills.
  • Bachelor's degree or equivalent work experience (preferred) in an appropriate field of study.
  • Online portfolio available for viewing.    


Our offer:

  • Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
  • Annual bonus based on your personal performance
  • Preferential prices for mobile devices and accessories
  • Unlimited mobile services and mobile internet
  • Flexible working hours
  • Monthly food and gift vouchers
  • Transportation allowance
  • Additional health insurance



Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality and in compliance with applicable law regarding personal data protections.


Apply now »