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Date:  23-Sep-2022
Company:  Yettel doo Beograd

Beograd, RS, 11070

User Experience Expert

You will be part of the team delivering portfolio of company's projects, with focus on user experience across customer touchpoints. 



What will we expect from you:


  • Define user experience principles and standards.
  • Create guidelines for implementation of UX principles and standards.
  • Provide execution of UX roadmap based on defined principles.
  • Based on analytics propose action to increase conversion rate as defined.
  • Mentorship of junior colleagues engaged on user experience or user interface design.
  • Playing advisory role to development teams and product owners.
  • Having coordinating role in content creation of Yettel web site and other digital channels.
  • Having consultancy/advisory role in creating landing pages for main campaigns.
  • Participates in G2M process in relevant stages in order to ensure UX principles are properly implemented in CRM and Digital channels.
  • Supervise execution of usability studies.
  • Create or have advisory role in creating storyboards, user journeys, flow diagrams.
  • Facilitate the UX design process within cross-functional teams, including software engineers and business development managers in order to resolve UX issues.
  • Present proposal from this domain to top management or CMO meetings.



For a good start, you will need:


  • Bachelor’s / Master degree
  • Working experience, in relevant domain
  • Knowledge (that can be proven on the spot) of relevant tools for UX, UI, wire-framing and similar
  • Relevant certificates will be taken as advantage
  • Fluency in  English will be taken as advantage



You will enjoy:


  • Working in a friendly environment which allows you to grow and develop
  • Flexible working hours with the possibility of working remotely
  • 25 days off per year
  • Competitive salary and participation in bonus reward system
  • Private health insurance and paid yearly regular medical check-up
  • Mobile phone with unlimited internet and Family Yettel tariff package
  • Recreation or health program
  • In-house training and development programs
  • Career development opportunities


Our selection process involves checking references and previous work experience. Please provide your reference in your CV.

We hope to meet you soon!

Please, apply by 6.10.2022.


Apply now »