Sofia, BG
Fraud Expert
We are Yettel!
Yettel Bulgaria, part of PPF Telecom Group, is a telecommunications company that connects over 3 million customers to people, devices and businesses. Until March 2022, the company operated on the Bulgarian market as Telenor Bulgaria.
We are a company that wants to discover, develop and invest in technology to serve people in the most useful and effective way for them. At Yettel, we believe that a balanced life is a better life. That's why we do everything we can to help people balance the things that matter to them, to make better choices, especially when it comes to technology and its role in our lives.
We want to create the future together with you. That's why we at Yettel are ready to discover and develop your talent and unique skills as we change the world together.
Role Overview:
For our Security Division we are looking for someone who will be responsible for fraud protection governance and control and will take in-time measures for fraud and security cases prevention.
Your responsibilities would be:
- Analyze, follow and investigate fraud cases
- Collect information in coordination with other departments at all levels and prepare reports about actual and potential fraudulent activity, patterns and revenue leakages, identified in the analysis process
- Inform other departments of the company in the new fraud and security initiatives
- Ensure the accurate record, maintenance and storage of the cases related to fraud and security
- Responsible for fraud prevention – risk analysis of new products, services and promotions
- Responsible for Black list management
We expect from you:
- University degree or equivalent
- Experience in fraud management, risk management domain or related would be considered as an advantage
- Basic knowledge in SQL
- MS Office expertise
- Fluency in English (both oral and written)
- Analytical and problem-solving skills
- Good communication skills
Benefits:
- Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
- Annual bonus based on your personal performance
- Preferential prices for mobile devices and accessories
- Unlimited mobile services and mobile internet
- Flexible working hours
- Monthly food and gift vouchers
- Transportation allowance
- Additional health insurance
Over its 20 years history on the Bulgarian market, the company has built a strong track record as a pioneer in wireless and beyond, launching Bulgaria’s first commercial 4G network in 2015, the first VoLTE service in 2018 and paving the way for the development of 5G with the country’s first 5G network test. Yettel’s sector-leading approach to infrastructure has won four consecutive Best in Test certificates awarded by the global gold-standard benchmarking organization umlaut.
Today, Yettel Bulgaria employs more than 1800 people, operates more than 180 retail stores, with its mobile network covering more than 99% of the Bulgarian population.
Join Yettel now by sending us your up-to-date CV.
Only shortlisted applicants will be contacted with information about next steps of our selection process.
Applicants are treated with strict confidentiality following the applicable personal data protection legislation.